Free delivery on orders over R750 · Nationwide courier delivery · WhatsApp us: 071 270 2903
Frequently asked questions
Everything you need to know about ordering, delivery, and your jellyfish lamp.
How long does delivery take?
Our lamps are crafted by a specialist international manufacturer, which lets us bring you premium quality at a great price. Once you order, delivery typically takes 10–17 business days, including door-to-door courier anywhere in South Africa. We’ll email you tracking so you can follow your order the whole way.
Where do you deliver?
Anywhere in South Africa — from Cape Town to Limpopo, delivered door-to-door by courier.
How much does delivery cost?
A flat R90, and it’s free on orders over R750.
What payment methods can I use?
Secure checkout via PayFast — credit and debit card, Instant EFT, SnapScan, Ozow, and more.
Is checkout secure?
Yes. Every payment is processed securely by PayFast with bank-grade encryption. We never see or store your card details.
Can I return my order?
Yes — you have 7 days from delivery to request a return. See our Returns & Refunds page for the full details.
How do I track my order?
We’ll email you a tracking number as soon as your order ships. You can also message us on WhatsApp anytime for an update.
How does the lamp work?
It’s USB-powered, so it works with any USB-A port — laptop, power bank, phone charger, or wall plug. One button cycles through 7 colour modes. It’s completely silent, gives off no heat, and is compact enough for any bedside table or desk.
How can I contact you?
Message us on WhatsApp at 071 270 2903 — we’re happy to help before or after your order.